Q1 : What kind of products do you sell?
A1: We are both a manufacturer and a trading company, we have our own factory and production lines to provide products with high quality and good price. We are One Stop Acrylic Swimming Pool Solution Provider.
Q2 : Which items do your factory produce?
A2 : Acrylic Thick Panel ,Prefab Acrylic Pool,Endless Pool Machine,Salt Chlorine Machine,Pool Cover,Swimming Pool Intelligent Control System
Q3:What is your terms of packing? A3:
Use film to cover the surface of the swimming pools and bathtub；
Use EPE to wrap up swimming pools and bathtub;
Use foam to protect the frame of swimming pools and bathtub;
Wooden case could make sure strong protection.
Q4.:What is your terms of payment?
A4::T/T 50% as deposit, and 50% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q5. How about your delivery time?
A5: Generally, it will take 7 to 30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q6. What is your sample policy?
A6: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q7:Do you test all your goods before delivery?
A7: Yes, we have 100% test before delivery
Q8:How to install?
A8:Customers can install it by themselves, and we provide free 24-hour online service. Our company arranges a professional team to install it. AUPOOL has a skilled and experienced acrylic professional installation team, who has participated in the design and construction of more than 1,000 domestic and foreign aquariums, acrylic infinity swimming pools, acrylic suspended swimming pools and other projects, with zero quality accidents so far. We use five layers of waterproofing for the swimming pool on the roof. So far, there has been no water leakage. If there is any water leakage in the same industry, they will seek our help to solve it.
